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IMPORTANT
1. Order cut-off times
are provided as guidelines only, and do not take into account possible delays
caused by payment authorization.
2. We aim to dispatch
all orders within 48 hours with the exception of sale periods where this may
take up to 72 hours. Estimated delivery times are to be used as a guide only
and commence from the date of dispatch. We are not responsible for any delays
caused by destination customs clearance processes.
3. We are unable to
redirect orders once items have been dispatched.
4. Our stocks are
delivered from www.makerhug.com stores in Hong Kong or China depending on
the location of the stock.
5. We will email you
the tracking number once we shipped out (Sometime might take up to 48 hours to
receive the tracking number).
6. If you refuse a shipment fromwww.makerhug.com, you are responsible for the original shipping charges, any Import Fees that are incurred on the package, and the cost of returning the package to www.makerhug.com This amount will be deducted from your merchandise refund. Please email your shipping and handling questions or comments info@makerhug.com
Delivery Time:
Hong Kong, Taiwan, Macau: 1-3 Business
days (by SF-Express)
International: 2-7 Business Days (EMS
Speedpost by Hong Kong Post)
International: 7-10 Days (e-Express by
Hong Kong Post)
International: 10-15 Days (Air register
mail by Hong Kong Post)